eCommerce virtual assistant · Philippines
Order tracking and returns, product listings, images, theme fixes, and the SEO groundwork underneath them. Two stores are linked on this page. Open them and check the work yourself.
Free, and you keep the answer whether or not you hire me.
Why there are screenshots on this site
The first store is a real business in Cebu that rents out cameras. It had no website when I started, only Instagram DMs. Four months after launch it was on page one of Google. Now it is the first shop Google lists for “camera for rent” nearby, and ChatGPT, Gemini and Claude name it in their answers.
The second store I built for myself. Invented products, AI generated product images, but a real storefront end to end. I built it so there is something I can hand to a store owner and say: this is the standard I work to.
Both are live. Search the keywords. Ask the chatbots. That is the point of putting them here.
Two stores
One is a paying business in Cebu. One I built for myself with invented products. Between them they cover everything I would do inside your store.
No website, no traffic, every booking arriving as a DM. I built the store, then did the groundwork: keyword research, on-page and image SEO, Google Business Profile, Search Console, Analytics, sitemap and robots.txt. Now I run its orders too.
A full storefront I designed and built end to end. The knives are invented and the product images are AI generated. The build is real.
What I do
Pick the ones you need. I would rather do three of these properly than all seven badly. Each one links to where you can see it done.
“Where is my order?” gets a real answer, because I follow it up with UPS, USPS, FedEx, Amazon or your fulfillment partner first. Returns, refunds and exchanges handled by your policy, and product questions answered when a customer gets stuck.
Bulk uploads, variants, tags, inventory, collection assignments. Titles and descriptions written to match what buyers actually type into search.
One keyword per page, mapped to a search that has real volume. Then titles, meta descriptions, headings, internal links and alt text to match.
Product images compressed and converted to WebP, sized correctly, with alt text that says what the product is. Lighter pages, faster load, better crawling.
Categories, services, hours, photos, posts and review replies. For stores that also sell to people who are physically nearby.
Structuring product, pricing and policy pages so ChatGPT, Claude and Gemini can read and quote them. This is how LensoryPH ended up in all three.
Section reordering, layout fixes, speed cleanup, and small template and CSS changes. You do not need to hire a developer for the small stuff.
About
I am Niel. I spent eight years in BPO customer service, most of it on eCommerce accounts: chasing UPS, USPS, FedEx and Amazon for order updates, and handling returns, refunds and exchanges. That is where I learned to read a question properly before answering it, which turns out to be most of the job when you are running someone else’s store.
I take a small number of stores at a time. You would be working with me directly, not handed to a team you never meet.
Tell me what you needNext step
Send me the store jobs you keep pushing to next week. I will tell you which ones I can take over and roughly how long each would take me, whether or not you hire me.
